2 min read
Refund Policy for HeadshotsByAI
At HeadshotsByAI, we utilize AI technology to generate professional headshots using everyday images provided by our customers. Our goal is to provide high-quality service and outcomes to all our clients.
We understand that there can be instances where the output does not meet your expectations. In such instances, you are welcome to request a full/partial refund, or have your gallery redone within the first seven(7) days of its generation.
To request a refund or reprocessing, please reach out to our support team by email or through the chat feature on our website, providing the email address used at the time of order.
Please note that after downloading the images, a refund will not be possible as this action confirms your acceptance of the generated gallery. However, we encourage to review your gallery once generated before downloading.
Our technology is still evolving, and, due to a variety of factors related to the input image, such as quality and resolution, the output quality may vary. We continue to ensure the delivery of the best possible quality according to these factors.
Our commitment remains steadfast in providing exceptional service and achieving total customer satisfaction.
Thank you for choosing HeadshotsByAI for your professional headshots.
(This policy was last updated on September 25, 2023)